Our client, a global leader and legacy brand in the manufacturing and distribution of musical instruments, is seeking a fully remote and strategic Business Process Analyst with demonstrated success transforming antiquated systems and structures into optimized, automated, digital processes. Our ideal candidate brings ample experience in innovating processes specific to retail and manufacturing, is curious, an excellent communicator, and possesses a hands-on approach when assessing business requirements and making evidence-based recommendations to initiate change.

A dynamic change manager, the Business Process Analyst will serve as the company’s operations strategist and contributor, driving efficiency and innovation. A problem-solver, the Business Process Analyst possesses excellent time management skills and coordination capabilities, that allow them to support multiple projects while working in a fast-paced, team environment. This is a career-defining opportunity, playing a pivotal role in shaping the company’s strategy for the future while making significant contributions to the growth and prosperity of a world-renowned, global brand!

Day-to-Day as Business Process Analyst

• Evaluate and analyze business processes by gathering data examples across departments and consulting process owners and key stakeholders.
• Update, digitize, and automate legacy manual systems and processes, ensuring efficiency and common understanding between business units and IT management.
• Create comprehensive document process requirements and improvement paths based on analysis and simulations, applying company resources optimally while working to mitigate risk.
• Work across all levels of the organization to define KPIs and implement change, communicating with department heads and key stakeholders through project lifeline to provide input and support.
• Support the project team when testing new processes where applicable.

What You Bring as Business Process Analyst

• Practical, real-world experience in business process improvement & optimization, preferably for a global organization.
• Strong understanding of and ability to comprehensively document process flows.
• Inquisitive and analytical nature; instinctive ability to identify inefficiencies and bottlenecks.
• People skills and strong emotional intelligence. Hands-on mentality and willingness to collect data examples across departments to implement improvements.
• Change management skills; able to get buy-in and acceptance from colleagues while transitioning to new and different formatted reports.
• Relevant IT experience, the ability to act as a liaison between business and IT functions.
• Experience in supply chain, B2B sales processes, and international trade.
• Degree in business management, business process management, or similar a plus.
• Six Sigma, ISO, or BPMN fluency a plus.]
• Willingness to travel internationally up to 10%.

Salary: $100K - $130K DOE | Benefits: 401k employer match up to 3% • Medical, Dental & Vision Insurance • Life Insurance • Long-term and short-term disability • Flexible Spending Account • 11 Paid holidays • Up to 10 days of accrued PTO per year • Paid sick leave will accrue at the rate of 1 hour for every 30 hours worked